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Advisor for TRiO SSS Carlow University, Pittsburgh
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April 12, 2023Advisor for TRiO SSS
Carlow University invites applications for the full-time position of TRiO SSS SUPPORT ADVISOR within our Student Affairs division. This position will Provide individual and small group success coaching for Carlow TRiO Student Support Services students and refer students to internal and external resources while supporting students in advocating for themselves.
POSITION SUMMARY: To provide small group and individual success coaching for students eligible for TRiO Student Support Services in academic, co-curricular, and personal areas to build engagement, persistence and resilience for a better retention and graduation outcome. The candidate will be a referral source to internal and external resources while supporting students in becoming independent and effective consumers of such supports. Evening and occasional weekend hours are required.
Why Carlow University?- Culture of integrity, dignity and respect for all
- Strong commitment to social justice
- Ethical forward-thinking leadership
- Comprehensive medical, dental, vision, life & disability benefits package
- Tuition benefits for undergraduate and graduate programs
- Health Savings Account and Flexible Spending Account options
- Wellness and Employee Assistance Program
- Complimentary use of Carlow’s fitness center and amenities
ESSENTIAL FUNCTIONS
NONESSENTIAL FUNCTIONS- Initiate Intrusive advising measures by meeting regularly with students one-to-one as needed and in small groups to assess progress, needs, help them prepare to meet their faculty academic advisors and coordinate referrals to Carlow academic and student affairs supports.
- Advocate for the student as they negotiate the academic, student life and health care landscape by working with relevant internal and external providers to ensure the student’s needs and accommodations are understood and enacted.
- Coordinate access to various components of internal and external support services for students with complex ongoing challenges to their academic and/or social functioning.
- Document all information pertaining to identified students needing ongoing support and monitoring.
- Educate and advise the student in the development of self-advocacy skills and ensure coordination of resources and support systems to meet the various needs of students who are experiencing significant disruption related to mental health, physical health, academic functioning, and/or psycho-social adjustment.
- Maintain effective and clear written and oral communications between the students and the various constituencies involved in the students' academic pursuits. This includes but may not be limited to on-campus and off-campus providers of professional services, various campus partners and Student Life and Academic Affairs, and occasionally family members.
- Initiate and develop on-going liaison relationships with community resources.
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- Coordinate and supervise the development and implementation of programs and workshops that support grant objectives that support academic, social, professional and personal well-being.
- Monitor the progress of students through the various phases of engagement and ensuring compliance with recommendations and follow up.
- Keep accurate and confidential records of student appointments, referrals and academic progress. Support the Project Director in data analysis and tracking of records.
- Maintain collaborative relationships with the Office of Career Development, Disabilities Services Office, Student Affairs, and Financial Aid.
- Participate in the assessment of program and goal attainment under the supervision of the Project Director.
- Strictly adhere to principles and policies of student confidentiality.
- Effectively engage students, faculty and staff to foster a supportive and positive atmosphere.
- Work closely with community organizations to provide outreach events and services to students and to build relationships that will lead to support options for Carlow students.
- Connect with the larger TRiO community and appropriate associations for professional development
MINIMUM EDUCATION- Perform related work as assigned.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Duties, responsibilities and activities may change at any time with or without notice.
- Bachelor’s degree plus graduate credits or currently in an accredited master’s program in psychology, public health, social work, counseling, education, or a related field
- Preferred: Master’s degree in psychology, public health, social work, counseling, education, or a related field
MINIMUM EXPERIENCEA minimum of two years’ experience with outreach in student support and education preferably in a higher education environment.
REQUIRED SKILLS, ABILITIES AND/OR LICENSURE
Carlow University employees commit themselves to the highest standards of ethical conduct. They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal and professional obligations.- Ability to work a varied schedule with flexible hours, including some evening and occasional weekend hours; ability to act effectively in emergency and crisis situations.
- Demonstrate experience building inclusive learning environments for diverse students, staff, and faculty. Interested applicants who have overcome similar barriers (low-income, first-generation college students) are encouraged to apply
- Familiar with current trends in higher education and technology, and the ability to enhance the use of technology and other resources to meet student needs.
- Ability to build strong working alliances with students, staff, and faculty who may hold differing viewpoints. Ability to work collaboratively and always maintain confidentiality and discretion.
- Must be capable of communicating with confidence and comfort, and of sustaining individual and group social interactions in a variety of settings. Able to establish a safe and respectful environment with individuals and in group settings.
- Detail-oriented with strong organizational skills.
- Student-service oriented and student focused.
Carlow University is an Affirmative Action/Equal Opportunity employer by choice. We value diversity and we are committed to the recruitment of underrepresented groups.
Apply for the position on the Carlow web page -- https://www.carlow.edu/about/employment/